SHIPPING & RETURNS

SHIPPING POLICY

Our top priority is to deliver your order to you promptly and securely. Although we typically require at least 7 days lead time, production times may vary depending on the item, season, and quantity ordered. After your order has been shipped, you will receive a confirmation email with tracking details.

We partner with dependable shipping companies to ensure the safe delivery of your order. In the unlikely event that you receive a damaged or defective item, please contact us without delay so that we can address the issue.

RETURN & ORDER CANCELLATION POLICY

If a customer cancels an order more than 24 hours after placing it, Sugar by Nikki may charge the customer's card for the full order amount. By placing an order through email, website, or phone, customers agree to and are bound by these terms.